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Privacy Policy, Shipping & Returns

Privacy Policy:

 

  • We respect all your personal information and will only ever collect what is necessary to complete and deliver your order. We would never share your personal information with a third party and all information shared with us would only be used by our team to complete your order.

 

Shipping and Returns:

 

Shipping:

 

  • At this time we are only able to ship to New Zealand and Australia

  • Orders are shipped via NZ post couriers. Shipping charges are based on the dimensions and weight of your ordered items. 

  • For Australian orders all customs and duty charges are the responsibility of the customer

 

Returns:

  • We are unable to return items unless faulty

  • If your item arrives faulty or  damaged please contact us directly @littlechandmade a replacement or full refund will be provided in consultation with the customer.

  • Refunds will only be processed to the original payment method used.

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